Operational ERP systems need regular care and attention to ensure that they are delivering maximum value for the organisation. The ERP vendor is constantly updating the technology, other technologies emerge, business requirements evolve, new people join the organisation with new ideas, and old ways of working can persist.
Our 39 point review covers the following areas:
- Vision
- Leadership
- Governance
- Benefits
- Business Change
- Data
- Technology
- Quality
- System Updates
- Support
- Continuous Improvement
This review will give the product manager, support manager and the senior leadership team an independent assessment of how well your ERP and support organisation are meeting the current and future needs of your organisation.
